Welcome! You have arrived at www.rangeme.com and/or are otherwise interacting with our Platform, which is owned and operated by RangeMe America LLC and its subsidiaries and affiliate entities (collectively, “RangeMe,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of any online service (e.g., website or mobile app) that posts a link to these Terms (“Site”) and all features, widgets, plug-ins, applications, content, downloads and other services made available through or in connection with a Site, and/or that post or link to these Terms (collectively, including all Sites, the “Platform”), regardless of how you access or use them, whether via computer, mobile device or otherwise.
These Terms are an agreement between you (i.e., a corporation, business, other entity, or natural person who develops or supplies products for sale to retailers (“Supplier”), a retailer (“Retailer”), or a service provider or vendor (“Vendor”) (collectively with the Supplier and Retailer, “you” or “your”) and RangeMe, and sets forth your rights and obligations with respect to the use of the Platform. We operate the Platform, which includes our product discovery and category management tools, our vendor discovery and evaluation tools, our tools for the curation and optimization in showcasing products to retailers, and our product purchase functionality, including, without limitation, the interfaces and application protocol interfaces (“APIs”) provided to access the Platform, and any associated services, results or reports provided to you in any way.
Capitalized terms have the meanings given to them where defined in these Terms.
Each time you access and/or use the Platform, you agree to be bound by and comply with these Terms and any Additional Terms (defined below). Therefore, do NOT use the Platform if you do not agree with these Terms or any Additional Terms. The business realities associated with operating the Platform are such that, without the conditions that are set forth in these Terms – such as your grants and waivers of rights, the limitations on our liability, your indemnity of us, and the mandatory arbitration of certain disputes – we would not make the Platform available to you.
Table of Contents
It is important that you read and understand these entire Terms before using the Platform. To ease review, you can click on each section heading below to be taken to the full explanation. Any capitalized terms that appear, but are not defined in, any particular section have the meanings given to them elsewhere in the Terms.
- 1. Registration, User Information, Privacy and Profile Pages.
- 2. Platform Content, Ownership, Limited License, and Rights of Others.
- 3. Content You Provide and Community Usage Rules.
- 4. Representations and Warranties Related to User-Generated Content and Products.
- 5. Community Usage Rules.
- 6. Platform Use Restrictions.
- 7. Payment Terms; Product Orders; Terms of Sale.
- 8. Subscriptions for Suppliers.
- 9. Procedure For Alleging Copyright Infringement.
- 10. Procedure For Alleging Infringement of Other Intellectual Property Rights.
- 11. Notices, Questions and Customer Platform.
- 12. Product Specifications; Pricing; Typographical Errors.
- 13. Links By You to the Platform.
- 14. Third-Party Sites; Dealings With Third Parties.
- 15. Wireless Features.
- 16. Dispute Resolution.
- 17. Disclaimer of Representations and Warranties.
- 18. Limitations of Our Liability.
- 19. Waiver of Injunctive or Other Equitable Relief.
- 20. Updates to Terms.
- 21. General Provisions.
1. Registration, User Information, Privacy and Profile Pages.
A. Registration. In order to access or use some (or potentially all) of the features on the Platform, you must first either register through our online registration process at www.rangeme.com or, where the option is available, log into your online RangeMe account using qualifying third-party service log-in credentials. If you register for a Platform account, then you will select your own password at the time of registration (or we may send you an e-mail notification with a randomly generated initial password). You agree that: (i) You will not use a username (or e-mail address) that is already being used by someone else, may impersonate another person, belongs to another person, violates the intellectual property or other right of any person or entity, or is offensive; we may reject the use of any password, username, or e-mail address for any other reason in our sole discretion; (ii) You will provide true, accurate, current, and complete information about yourself and your service(s) and product(s) in connection with the registration process and your use of the Platform and will maintain and update it, including on your Profile Page (defined below), continuously and promptly to keep it accurate, current, and complete; (iii) You are solely responsible for all activities that occur under your account, password, and username – whether or not you authorized the activity; (iv) You are solely responsible for maintaining the confidentiality of your password and for restricting access to your Device so that others may not access any password protected portion of the Platform using your name, username, e-mail address, or password; (v) You will immediately notify us of any unauthorized use of your account, password, or username, or any other breach of security; and (vi) You will not sell, transfer, or assign your account or any account rights.
B. User Information. You acknowledge and agree that you are solely responsible for the accuracy and content of all information you provide (including personal information), and you agree to keep it up to date. If any information that you provide, or if we have reasonable grounds to suspect that any information that you provide, is false, inaccurate, outdated, incomplete, or violates these Terms, any Additional Terms, or any applicable law, then we may suspend or terminate your account or your access to or use of the Platform without advance notice or liability. We also reserve the more general and broad right to terminate your account or suspend or otherwise deny you access to it or its benefits, all in our sole discretion, for any reason (including without limitation upon your breach of these Terms), and without advance notice or liability. We will not be liable for any loss or damage (of any kind and under any legal theory) to you or any third party arising from your inability or failure for any reason to comply with these Terms.
D. Profiles. After completing the registration process, you may then be able to create a profile page to showcase and provide information about your product(s) or service(s) and your company information (the “Profile Page”). Your Profile Page must not include any form of prohibited User-Generated Content, as outlined in Section 3 and in our Rules (Section 5). We may offer you the ability to set preferences relating to your profile or Platform activities, but settings may not become effective immediately or be error free, and options may change from time to time. We assume no responsibility or liability for users’ Profile Page material.
Profile Pages may only be set up by an authorized representative of the individual that is the subject of the Profile Page. We do not review Profile Pages to determine if they were created by an appropriate party, and we are not responsible for any unauthorized Profile Pages that may appear on the Platform. If there is any dispute as to whether a Profile Page has been created or is being maintained by an authorized representative of the individual who is the subject of that Profile Page, then we shall have the sole right, but are not obligated, to resolve such dispute as we determine is appropriate in our sole discretion. Such resolution may include, without limitation, deleting or disabling access to Profile Pages, or any portion thereof, at any time without notice. You are responsible for all use of your Profile Pages, or other actions, completed using your account, including users that you have invited to collaborate on your account.
2. Platform Content, Ownership, Limited License, and Rights of Others.
A. Content. The Platform contains a variety of: (i) materials and other items relating to RangeMe and its products and services, and similar items from our licensors and other third parties, including all layout, information, articles, posts, text, data, files, images, scripts, designs, graphics, button icons, instructions, illustrations, photographs, audio clips, music, sounds, pictures, videos, advertising copy, URLs, technology, software, interactive features, the “look and feel” of the Platform, and the compilation, assembly, and arrangement of the materials of the Platform and any and all copyrightable material (including source and object code); (ii) trademarks, logos, trade names, trade dress, service marks, and trade identities of various parties, including those of RangeMe (collectively, “Trademarks”); and (iii) other forms of intellectual property (all of the foregoing, collectively, “Content”).
B. Ownership. The Platform (including past, present, and future versions), including all Content, are owned by RangeMe and, as applicable, our licensors and certain other third parties. All right, title, and interest in and to the Content is the property of RangeMe or our licensors or certain other third parties, and is protected by U.S. and international copyright, trademark, trade dress, patent and/or other intellectual property and unfair competition rights and laws to the fullest extent possible. Without limiting the foregoing, RangeMe owns the copyright in the selection, compilation, assembly, arrangement, and enhancement of the Content on the Platform.
C. Limited License. Subject to your strict compliance with these Terms and the Additional Terms, RangeMe grants you a limited, non-exclusive, revocable, non-assignable, non-sublicensable personal, and non-transferable license to download (temporary storage only), display, view, use, play, and/or print the visible Content (excluding, for the avoidance of doubt, all source and object code, in raw form or otherwise, other than as made available to access and use to enable display and functionality) on a personal computer, mobile phone or other wireless device, or other Internet enabled device (each, a “Device”) for your personal, non-commercial use only and, in any event, in accordance with all related documentation or restrictions posted on the Platform or otherwise provided by RangeMe. The foregoing limited license (i) does not give you any ownership of, or any other intellectual property right or interest in, any Content, and (ii) may be immediately suspended or terminated for any reason, in RangeMe’s sole discretion, without advance notice or liability. In some instances, we may permit you to have greater access to and use of Content, subject to certain Additional Terms. Any provisions of these Terms that are intended to survive termination (including any provisions regarding indemnification, limitation of our liability, or dispute resolution) will continue in effect beyond any termination of these Terms or of your access to or use of the Platform.
D. Rights of Others. In using the Platform, you must respect the intellectual property and other rights of RangeMe and others. Your unauthorized use of Content may violate copyright, trademark, privacy, publicity, communications, and other laws, and any such use may result in your personal liability, including potential criminal liability. Any unauthorized use of any Content is prohibited and may be prosecuted to the fullest extent of the law. RangeMe respects the intellectual property rights of others. If you believe that your work has been infringed by means of an improper posting or distribution of it via the Platform, then please see Sections 9 and 10 below.
3. Content You Provide and Community Usage Rules.
A. Trademark License. In order to use the Platform, you hereby grant to RangeMe and you agree to grant to RangeMe, and represent and warrant that you have the right to grant to RangeMe, a worldwide, irrevocable, perpetual, royalty-free, fully paid-up, cost-free, non-exclusive, limited right and license to use, reproduce, and display, as applicable, the names, logos, marks, nicknames, slogans, artwork, trademarks, trade names, service marks that at any time were or are owned, applied to be registered, registered, controlled, or cleared for use by or on behalf of, or licensed by, you in connection with the Platform (collectively, the “User Marks”) and any User-Generated Content provided by you, such as, without limitation, any photographs and audiovisual content featuring your company and/or your products with your User Marks, in connection with the Platform and RangeMe’s provision of the Platform and related products and services (including, without limitation, RangeMe’s disclosure, sale, license, and/or other distribution to third parties of data and information concerning the Platform or its use, such as data reflecting product sales transacted on the Platform).
B. User-Generated Content. RangeMe may now or in the future offer users of the Platform the opportunity to create, build, post, upload, display, publish, distribute, transmit, broadcast, or otherwise make available on or submit or provide through the Platform (collectively, “provide”) messages, avatars, text, illustrations, files, images, graphics, photos, comments, responses, videos, information, content, ratings, reviews, data, questions, suggestions, or other information or materials and the ideas contained therein (collectively, but excluding Content included therein, “User-Generated Content”). RangeMe may allow you to do this through your Profile Page, forums, blogs, message boards, social networking environments, content creation tools, social communities, contact us tools, e-mail, and other communications functionality. Subject to the rights and license you grant in these Terms, you retain whatever legally cognizable right, title, and interest that you have in User-Generated Content and you remain ultimately responsible for all User-Generated Content you provide.
C. Non-Confidentiality of Your User-Generated Content.
(ii) In your communications with RangeMe, please keep in mind that we do not seek any unsolicited ideas or materials for products or services, or even suggested improvements to products or services, including, without limitation, ideas, concepts, inventions, or designs (collectively, “Unsolicited Ideas and Materials”). Any Unsolicited Ideas and Materials you post on, provide through, or send to us via the Platform are deemed User-Generated Content and licensed to us as set forth below. In addition, RangeMe retains all of the rights held by members of the general public with regard to your Unsolicited Ideas and Materials. RangeMe’s receipt of your Unsolicited Ideas and Materials is not an admission by RangeMe of their novelty, priority, or originality, and it does not impair RangeMe’s right to contest existing or future intellectual property rights relating to any Unsolicited Ideas and Materials.
D. License to RangeMe of User-Generated Content.
You hereby grant to RangeMe, and you agree to grant to RangeMe, a non-exclusive, unrestricted, unconditional, unlimited, worldwide, irrevocable, perpetual, royalty-free, fully paid-up, and cost-free right and license to use, copy, record, distribute, reproduce, disclose, sell, re-sell, sublicense (through multiple levels), display, publicly perform, transmit, publish, broadcast, translate, make derivative works of, and otherwise use and exploit in any manner whatsoever, all or any portion of User-Generated Content you provide (and derivative works thereof), for any purpose whatsoever in all formats, on or through any means or medium now known or hereafter developed, and with any technology or devices now known or hereafter developed, and to advertise, market, and promote the same. Without limitation, the granted rights include the right to: (a) configure, host, index, cache, archive, store, digitize, compress, optimize, modify, reformat, edit, adapt, publish in searchable format, and remove such User-Generated Content and combine same with other materials, and (b) use any ideas, concepts, know-how, or techniques contained in any User-Generated Content for any purposes whatsoever, including developing, producing, marketing, and selling products and/or services. You understand that in exercising such rights metadata, notices and content may be removed or altered, including copyright management information, and you consent thereto and represent and warrant you have all necessary authority to do so. In order to further effect the rights and license that you grant to RangeMe to User-Generated Content, you also hereby grant to RangeMe, and agree to grant to RangeMe, the unconditional, perpetual, irrevocable right to use and exploit your name, persona, and likeness in connection with any User-Generated Content, without any obligation or remuneration to you. Except as prohibited by law, you hereby waive, and you agree to waive, any moral rights (including attribution and integrity) that you may have in any User-Generated Content, even if it is altered or changed in a manner not agreeable to you. To the extent not waivable, you irrevocably agree not to exercise such rights (if any) in a manner that interferes with any exercise of the granted rights. You understand that you will not receive any fees, sums, consideration, or remuneration for any of the rights granted in this Section 3.D.
E. Exclusive Right to Manage Our Platform. RangeMe may, but will not have any obligation to, review, monitor, display, post, store, maintain, accept, or otherwise make use of, any User-Generated Content you provide, and RangeMe may, in its sole discretion, reject, delete, move, re-format, remove or refuse to post or otherwise make use of User-Generated Content without notice or any liability to you or any third party in connection with our operation of User-Generated Content venues in an appropriate manner. Without limitation, we may do so to address content that comes to our attention that we believe is offensive, obscene, lewd, lascivious, filthy, violent, harassing, threatening, abusive, illegal or otherwise objectionable or inappropriate, or to enforce the rights of third parties or these Terms or any applicable Additional Terms, including, without limitation, the content restrictions set forth below in the Rules (defined in Section 5). Such User-Generated Content provided by you or others need not be maintained on the Platform by us for any period of time and you will not have the right, once provided, to access, archive, maintain, or otherwise use such User-Generated Content on the Platform or elsewhere.
F. Enforcement. RangeMe has no obligation to monitor or enforce your intellectual property rights to User-Generated Content you provide, but you grant us the right to protect and enforce our rights to User-Generated Content, including by bringing and controlling actions in your name and on your behalf (at RangeMe’s cost and expense, to which you hereby consent and irrevocably appoint RangeMe as your attorney-in-fact, with the power of substitution and delegation, which appointment is coupled with an interest).
G. RANGEME CANNOT AND DOES NOT ASSUME ANY LIABILITY FOR USER-GENERATED CONTENT, INCLUDING, BUT NOT LIMITED TO, INCOMPLETENESS, INACCURACIES, OR INFRINGING MATERIALS, AND, AS BETWEEN YOU AND RANGEME, YOU HEREBY ASSUME ALL RISK OF HARM OR INJURY RESULTING FROM ANY USE OR RELIANCE BY ANY PERSON OR ENTITY ON SUCH USER-GENERATED CONTENT.
4. Representations and Warranties Related to User-Generated Content and Products.
A. Each time you provide any User-Generated Content, you represent and warrant that (a) you are at least the age of majority in the jurisdiction in which you reside, (b) you are the sole author and owner of the intellectual property and other rights to the User-Generated Content, or you have a lawful right to provide the User-Generated Content and grant RangeMe the rights to it that you are granting by these Terms and any Additional Terms, all without any RangeMe obligation to obtain consent of any third party and without creating any obligation or liability of RangeMe; (c) the User-Generated Content is accurate; (d) the User-Generated Content does not and, as to RangeMe’s permitted uses and exploitation set forth in these Terms, will not infringe any intellectual property or other right of any third party; and (e) the User-Generated Content will not violate these Terms (including the Rules) or any Additional Terms, or cause injury or harm to any person.
B. If you post a product and/or company information, you represent and warrant that:
- (i) User-Generated Content you provide about such product(s) and company information is truthful and not misleading, deceptive or inaccurate in any way, including in relation to the availability, nature, terms or conditions or any other matter relating to the product being offered, and is kept up to date by you;
- (ii) You agree (a) to provide the Retailer with such other information as is reasonably necessary to ensure that the Retailer is fully informed as to the intended and proper use of the product, including any lists of ingredients, components or materials and any applicable instruction booklets and/or warning labels concerning the product, and (b) to use commercially reasonable efforts to respond to additional Retailer product inquiries;
- (iii) List prices for Products on the Platform are and will be accurate and consistent with prices for those products listed on or made available through other channels;
- (iv) You will delist Products for sale on the Platform and communicate the following details to RangeMe if any Products for sale on the Platform have been recalled: brand and product name, recall reason, and any other relevant details;
- (v) You agree to comply with the Platform’s refund policy, located here;
- (vi) Your product has been produced, manufactured, packaged and supplied strictly in accordance with the relevant consumer protection and product safety regulations and good manufacturing practices and that it complies, and you comply, with all applicable laws and codes of conduct;
- (vii) User-Generated Content you provide does not contain links to any external website other than specified in the website field in the applicable sign-up page, unless we have given our prior written consent;
- (viii) User-Generated Content you provide is posted within the appropriate category(ies). If we consider that you have posted a product to an incorrect or inappropriate category, we may re-classify and re-post that post as we consider appropriate; and
- (ix) Your product(s) has been produced, designed, manufactured, packaged, and supplied in a way that does not infringe any intellectual property rights of any third party.
C. If You supply an edible Product, you will ensure that, at a minimum:
- (i) It has been produced, manufactured, packaged and supplied strictly in accordance with all relevant food safety and hygiene regulations and applicable laws and good manufacturing practices with any relevant use by dates clearly shown; and
- (ii) It has not been adulterated or contaminated, and is of good quality, edible, and otherwise fit for human consumption.
5. Community Usage Rules.
As a user of the Platform, these Community Usage Rules (“Rules”) are here to help you understand the conduct that is expected of members of the Platform’s online communities (“Communities”).
A. Nature of Rules. Your participation in the Communities is subject to all of the Terms, including these Rules:
- User-Generated Content. All User-Generated Content you provide either must be original with you or you must have all necessary rights in it from third parties in order to permit you to comply with these Terms and any Additional Terms. User-Generated Content must not contain any visible logos, phrases, or trademarks that belong to third parties. Do not use any User-Generated Content that belongs to other people and pass it off as your own; this includes any content that you might have found elsewhere on the Internet. If anyone contributes to or has any rights to User-Generated Content you provide, or if anyone appears or is referred to in the User-Generated Content, then you must also have their permission to provide such User-Generated Content to RangeMe. (For example, if someone has taken a picture of your friend and your product, and you provide that photo to RangeMe as User-Generated Content, then you must obtain your friend’s and the photographer’s permission to do so.)
- Speaking of Photos: No Pictures, Videos, or Images of Anyone Other Than You and Your Products. If you choose to provide photos to the Platform, link to embedded videos, or include other images of real people, then make sure they are of you or of you and someone you know – and only if you have their express permission to provide it.
- Act Appropriately. All of your Platform activities must be venue appropriate, as determined by us. Be respectful of others’ opinions and comments so we can continue to build Communities for everyone to enjoy. If you think User-Generated Content you provide might offend someone or be embarrassing to someone, then chances are it probably will and it doesn’t belong on the Platform. User-Generated Content must not be defamatory, slanderous, indecent, obscene, pornographic, or sexually explicit.
- Be Original. Don’t copy the Platform or use the Platform, or any element thereof, to create (or allow third parties to create) any software product capable of emulating or competing with the Platform (or facilitating the emulation of or competition with the Platform), or use any of the Platform’s components, files, modules, audio-visual content, or related licensed materials separately from the Platform.
- Do Not Use for Inappropriate Purposes. User-Generated Content must not promote any infringing, illegal, or other similarly inappropriate activity.
- Be Honest and Do Not Misrepresent Yourself, Your Products or User-Generated Content. Do not impersonate any other person, user, or company, and do not provide User-Generated Content that you believe may be false, fraudulent, deceptive, inaccurate, or misleading, or that misrepresents your products or identity or affiliation with a person or company.
- Others Can See. We hope that you will use the Communities to exchange information and content and have venue appropriate discussions with Retailers and Suppliers. However, please remember that the semi-public and User-Generated Content that you provide on the Platform within a Community may be accessible and viewable by other Platform users, including other Retailers. Do not provide personally identifying information (e.g., first and last name together, password, phone number, address, credit card number, medical information, e-mail address, or other personally identifiable information or contact information) on Community spaces and take care when disclosing this type of information to others.
- Don’t Share Other Peoples’ Personal Information. User-Generated Content must not reveal another person’s address, phone number, e-mail address, social security number, credit card number, medical information, financial information, or any other information that may be used to identify, track, contact, or impersonate that individual, unless, and in the form and by the method, specifically requested by RangeMe.
- Don’t Damage the Platform or Anyone’s Computers or Other Devices. User-Generated Content must not provide or include viruses, Trojan horses, spyware, or any other technologies or malicious code that could impact the operation of the Platform or any computer or other Device.
If you provide User-Generated Content that RangeMe reasonably believes violates these Rules, then we may take any legally available action that we deem appropriate, in our sole discretion. However, we are not obligated to take any action not required by law. We may require, at any time, proof of the permissions referred to above in a form acceptable to us. Failure to provide such proof may lead to, among other things, the User-Generated Content in question being removed from the Platform.
B. Additional Restrictions / Non-Solicit. In addition to the restrictions on use set forth in Sections 3, 5, and 6, use of the Platform by a competitor of RangeMe is strictly prohibited and you represent, warrant, and covenant that you and your agents or contractors (including, without limitation, outsourcers) are not, and will not become, competitors of RangeMe. You further represent, warrant, and covenant that, as a Retailer or buyer user of the Platform, you will not, for so long as these Terms are in effect and for the six (6)-month period after any termination of these Terms, directly or indirectly offer, sell, or seek to offer or sell any products or services to any Suppliers, nor solicit the business or any Supplier. The license granted at Section 2.C. will automatically terminate upon a breach of this Section 5.B.
C. Your Interactions With Other Users; Disputes. You are solely responsible for your interaction with and agreements with other users of the Platform, whether online or offline. We are not responsible or liable for the conduct or content of any user, including but not limited to those you may invite to collaborate on your RangeMe account, nor are we responsible for monitoring compliance with or enforcing any agreements entered into among Platform users. We reserve the right, but have no obligation, to monitor or become involved in disputes between you and other users, including any Retailers or Suppliers. Exercise common sense and your best judgment in your interactions with others (e.g., when you provide any personal or other information) and in all of your other online activities.
D. Submissions. If you agree to use the Platform for submissions (Retailer Submissions is a Premium feature that gives Suppliers the ability to submit their brand(s) to participating Retailers directly from their RangeMe profile): (1) you must exclusively route inbound submissions to RangeMe, and not any other destination; (2) you must manage your inbound submissions at least once per month; and (3) you must provide your category review names and dates to RangeMe (via the Platform, or by sending to your Account Manager), and make every effort to keep this category review data up to date.
E. Compliance with Laws. You will perform your obligations and exercise your rights under these Terms in compliance with all applicable laws and regulations (including any applicable export or import laws or regulations and any applicable rules regarding online conduct).
F. Alerting Us of Violations. If you discover any content that violates these Terms, then you may report it to us by sending an email to email@example.com. For alleged infringements of intellectual property rights, see Sections 9 and 10, below.
G. RANGEME CANNOT AND DOES NOT ASSURE THAT OTHER USERS ARE OR WILL BE COMPLYING WITH THE FOREGOING RULES OR ANY OTHER PROVISIONS OF THESE TERMS, AND, AS BETWEEN YOU AND RANGEME, YOU HEREBY ASSUME ALL RISK OF HARM OR INJURY RESULTING FROM ANY SUCH LACK OF COMPLIANCE.
6. Platform Use Restrictions.
A. Platform Use Restrictions. You agree that you will not, nor will you permit any person to: (i) use any meta tags or any other “hidden text” utilizing any Trademarks; (ii) engage in any activities through or in connection with the Platform that seek to attempt to or do harm any individuals or entities or are unlawful, offensive, obscene, lewd, lascivious, filthy, violent, threatening, harassing, or abusive, or that violate any right of any third party, or are otherwise objectionable to RangeMe; (iii) reverse engineer, decompile, disassemble, reverse assemble, or modify any Platform source or object code or any software or other products, services, or processes accessible through any portion of the Platform; (iv) engage in any activity that interferes with a user’s access to the Platform or the proper operation of the Platform, or otherwise causes harm to the Platform, RangeMe, or other users of the Platform; (v) interfere with or circumvent any security feature of the Platform or any feature that restricts or enforces limitations on use of or access to the Platform, the Content, or the User-Generated Content; (vi) harvest or otherwise collect or store any information (including personally identifiable information about other users of the Platform, including e-mail addresses, without the express consent of such users); (vii) attempt to gain unauthorized access to the Platform, other computer systems or networks connected to the Platform, through password mining or any other means; or (vii) otherwise violate these Terms or any Additional Terms.
B. Content Use Restrictions. You also agree that, in using the Platform: (i) you will not monitor, gather, copy, or distribute the Content (except as may be a result of standard search engine activity or use of a standard browser) on the Platform by using any robot, rover, “bot”, spider, scraper, crawler, spyware, engine, device, software, extraction tool, or any other automatic device, utility, or manual process of any kind; (ii) you will not frame or utilize framing techniques to enclose any such Content (including any images, text, or page layout); (iii) you will keep intact all Trademark, copyright, and other intellectual property notices contained in such Content; (iv) you will not use such Content in a manner that suggests an unauthorized association with any of our or our licensors’ products, services, or brands; (v) you will not make any modifications to such Content; (vi) you will not copy, modify, reproduce, archive, sell, lease, rent, exchange, create derivative works from, publish by hard copy or electronic means, publicly perform, display, disseminate, distribute, broadcast, retransmit, circulate or transfer to any third party or on any third-party application or website, or otherwise use or exploit such Content in any way for any purpose except as specifically permitted by these Terms or any Additional Terms without the prior written consent of an officer of RangeMe or, in the case of Content from a licensor, the owner of the Content; and (vii) you will not insert any code or product to manipulate such Content in any way that adversely affects any user experience.
C. Availability of Platform and Content. RangeMe may immediately modify, suspend or terminate the availability of the Platform and Content (and any elements and features of them), in whole or in part, for any reason, in RangeMe’s sole discretion, and without advance notice or liability.
D. Reservation of All Rights Not Granted as to Content and Platform. These Terms and any Additional Terms include only narrow, limited grants of rights to Content and to use and access the Platform. No right or license may be construed, under any legal theory, by implication, estoppel, industry custom, or otherwise. All rights not expressly granted to you are reserved by RangeMe and its licensors and other third parties. Any unauthorized use of any Content or the Platform for any purpose is prohibited.
7. Payment Terms; Product Orders; Terms of Sale.
B. Payment Processor. We use a third-party service provider to process all payments made through or using the Platform, including to sign up for Platform subscription plans and to purchase products from Suppliers.
C. Payment terms for Subscriptions and ECRM Program Registration. If the credit or debit card or other payment information that you submit is incorrect or invalid, your payment will not be processed and any amounts due by you will remain due. We have no responsibility or liability if your credit or debit card is declined by your financial institution. All payment obligations under these Terms are nonrefundable.
D. Purchasing Products. Suppliers will need to submit certain bank account information in order to facilitate payment to Suppliers by our payment processor for amounts paid by Retailers. Suppliers’ receipt of payments from our payment processor, Stripe, is subject to the Stripe Connected Account Agreement. Once an order’s tracking information updates to show that the order has been delivered, RangeMe will schedule a transfer of funds (i.e., a payout) to the Supplier’s Stripe account for that order. RangeMe reserves the right to suspend or delay payouts to Suppliers if there are pending refund or return requests, order disputes, or other issues concerning orders of that Supplier’s products. Funds in a Supplier’s Stripe account will automatically be deposited into the Supplier’s bank account on file on a regular basis.
E. Terms of Sale for Orders Generated through the RangeMe Marketplace. All product orders are subject to this section. This section and these Terms constitute the complete and exclusive statement of the terms governing the sale of products via the Platform. Your purchase of products using the Platform and acceptance of products as stated below manifest your agreement with this complete and exclusive statement of terms.
Nothing on the Platform constitutes an offer, but an invitation to you to make an offer to purchase products through the Platform. All orders are subject to acceptance by the Supplier who has listed the product. In addition, there may be certain orders that the Supplier cannot accept or must cancel. Suppliers reserve the right, in their sole discretion and without liability, to reject or cancel any order not yet shipped for any reason, including the following: limitations on quantities available for purchase; inaccuracies or errors in product descriptions, images, or pricing information; and problems identified by credit and fraud avoidance services. RangeMe or Suppliers may also require verifications, approvals, or other information before considering acceptance of any order. An order is deemed accepted when the Supplier ships the products ordered.
Purchases may be contingent on certain minimums. Suppliers may set a Minimum Order Amount at the brand level that Retailers must spend before they can place an order for that brand.
Retailers must provide a valid physical shipping address when placing an order. Unless otherwise noted, shipping and handling fees will be charged separately and are your responsibility. Retailers are responsible for the collection and payment of any sales taxes that are legally required.
The prices and availability of products made available through the Platform may change at any time without notice to you. Prices remain valid while they are listed and offered on the Platform. Prices will be as posted on the Platform as of the date and time of your order, as applicable. product colors and measurements are approximate and may vary from the representation in the Platform. These differences will not constitute a defect in or noncompliance of any product. Availability of products may be limited and products may not be available for immediate delivery. Some products may not be available in certain areas. Neither RangeMe nor any Supplier is liable for any damages you may suffer as a result of any shipment delays.
Title to products will pass to you when you receive the products. Suppliers will bear the risk of loss or damage to products while in transit to you.
Returns and refunds are available only as specifically described in our refund policy, located here. If you wish to ask about returning a product, please contact firstname.lastname@example.org. Purchasers of products acknowledge and understand that Suppliers have sole control over any availability of refunds and deposit returns and that RangeMe cannot and has no obligation to issue or facilitate the issuance of refunds unless and until RangeMe actually receives all such corresponding funds from the applicable Supplier.
Retailers are prohibited from reselling products purchased on the Platform on or through Amazon, eBay, Poshmark, Facebook, Etsy, Instagram, or any other third-party marketplace outlets, online or offline, unless they are authorized by the Supplier in writing to do so. Retailers are prohibited from forwarding on products purchased on the Platform to an international address.
Any resale by a Retailer of products purchased using the Platform must not be at a price significantly below the applicable MSRP unless the Retailer obtains the applicable Supplier’s explicit written approval.
Suppliers and Retailers agree to comply with any and all agreements that they may enter into with each other, including without limitation any agreements regarding the resale of products. RangeMe is not and will not be a party to any such agreement and RangeMe has no obligation to monitor compliance with or enforce any such agreements.
Retailers are required to place orders for any product they are introduced to on the Platform solely through the Platform. Suppliers and Retailers will not attempt to place or receive orders for products outside of the Platform where the initial introduction or order was facilitated or made possible by the Platform.
DISCLAIMER OF WARRANTIES: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL PRODUCTS ARE PROVIDED “AS IS,” “AS AVAILABLE,” “WITH ALL FAULTS,” AND WITHOUT ANY WARRANTY OF ANY KIND. RANGEME AND SUPPLIERS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO ALL PRODUCTS LISTED OR DESCRIBED ON, MADE AVAILABLE THROUGH, OR SOLD OR PURCHASED USING THE PLATFORM, INCLUDING WITHOUT LIMITATION THOSE REGARDING AVAILABILITY, QUALITY, ACCURACY, MERCHANTABILITY, FITNESS FOR ANY USE OR PURPOSE, COMPATIBILITY WITH ANY STANDARDS OR USER REQUIREMENTS, TITLE, AND NONINFRINGEMENT, AS WELL AS ANY ARISING BY OPERATION OF LAW OR FROM A COURSE OF DEALING OR USAGE IN TRADE. NO ADVICE OR INFORMATION, ORAL OR WRITTEN, OBTAINED BY YOU FROM RANGEME, ANY SUPPLIER, OR IN ANY MANNER FROM THE PLATFORM CREATES ANY WARRANTY.
8. Subscriptions for Suppliers.
We offer a free Platform subscription plan (the “Subscription Plan“) for Suppliers to create a profile and load products. In addition, Suppliers have the option to purchase a Promotion Plan (the “Promotion Plan”) or Premium Plan (the “Premium Plan“).
Suppliers may purchase the Premium Plan and Promotion Plan online using any major credit card (unless other payment terms are agreed upon by you and RangeMe). The amounts charged to such credit card are shown at the time of the transaction. Premium Plans will auto renew at the end of each initial and renewal subscription period unless they are suspended by the Supplier or RangeMe. Promotion Plans will terminate at the end of their period unless an auto renew is selected.
Purchases of usage subscriptions of the Platform are nonrefundable, have no monetary value (i.e., are not a cash account or equivalent), and are purchases of only a limited, non-exclusive, revocable, non-assignable, non-sublicensable, personal, and non-transferable right to use, even if such came with a durational term (e.g., a monthly subscription). We may change our prices at any time without notice to you. However, the rights attaching to a Premium Plan or Promotion Plan you have purchased do not change if there is a price change after your purchase date. Any further purchases will be at the revised price.
If we suspend or terminate any usage subscriptions, then you will forfeit the suspended or terminated subscription or items, except as may be set forth in any Additional Terms (such as any refund policies that may apply to subscription service fees). Likewise, except as may be set forth in any Additional Terms or as required by applicable law, you will forfeit any credit or refund or any other sum in the event of our modification of any usage subscriptions, or for loss or damage due to error, or any other reason.
You are solely responsible for payment of all sales, use, or other taxes assessed against or associated with your product(s), subscription or any other services performed for us or a Retailer under these Terms.
Included in your RangeMe Premium subscription is the ability to have your brand RangeMe Verified™. Getting your brand verified is not guaranteed and has a number of requirements. One requirement includes having a valid RangeMe Premium subscription. If your subscription lapses or you no longer have a Premium subscription, you may also lose access to your verified status. Other requirements to achieve the RangeMe Verified status maybe be added or removed throughout your Premium subscription. If these verification requirements are not met, RangeMe reserves the right to remove your verification status at any time and without warning.
9. Procedure For Alleging Copyright Infringement
A. DMCA Notice. RangeMe will respond appropriately to notices of alleged copyright infringement that comply with the U.S. Digital Millennium Copyright Act (“DMCA”), as set forth below. If you own a copyright in a work (or represent such a copyright owner) and believe that your (or such owner’s) copyright in that work has been infringed by an improper posting or distribution of it via the Platform, then you may send us a written notice that includes all of the following:
(i) a legend or subject line that says: “DMCA Copyright Infringement Notice”;
(ii) a description of the copyrighted work that you claim has been infringed or, if multiple copyrighted works are covered by a single notification, a representative list of such works;
(iii) a description of where the material that you claim is infringing or is the subject of infringing activity is located that is reasonably sufficient to permit us to locate the material (please include the URL of the Platform on which the material appears);
(iv) your full name, address, telephone number, and e-mail address;
(v) a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
(vi) a statement by you, made under penalty of perjury, that all the information in your notice is accurate, and that you are the copyright owner (or, if you are not the copyright owner, then your statement must indicate that you are authorized to act on the behalf of the owner of an exclusive right that is allegedly infringed); and
(vii) your electronic or physical signature.
RangeMe will only respond to DMCA Notices that it receives by mail or e-mail at the addresses below:
By Mail: 665 3rd Street, 425, San Francisco CA 94107
By E-Mail: email@example.com
It is often difficult to determine if your copyright has been infringed. RangeMe may elect to not respond to DMCA Notices that do not substantially comply with all of the foregoing requirements, and RangeMe may elect to remove allegedly infringing material that comes to its attention via notices that do not substantially comply with the DMCA.
Please note that the DMCA provides that any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.
We may send the information that you provide in your notice to the person who provided the allegedly infringing work. That person may elect to send us a DMCA Counter-Notification.
Without limiting RangeMe’s other rights, RangeMe may, in appropriate circumstances, terminate a repeat infringer’s access to the Platform and any other website owned or operated by RangeMe.
B. Counter-Notification. If access on the Platform to a work that you provided to RangeMe is disabled or the work is removed as a result of a DMCA Notice, and if you believe that the disabled access or removal is the result of mistake or misidentification, then you may send us a DMCA Counter-Notification to the addresses above. Your DMCA Counter-Notification should contain the following information:
(i) a legend or subject line that says: “DMCA Counter-Notification”;
(ii) a description of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled (please include the URL of the Platform from which the material was removed or access to it disabled);
(iii) a statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled;
(iv) your full name, address, telephone number, e-mail address, and the username of your account;
(v) a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or, if the address is located outside the U.S.A., to the jurisdiction of the United States District Court for the Central District of California), and that you will accept service of process from the person who provided DMCA notification to us or an agent of such person; and
(vi) your electronic or physical signature. Please note that the DMCA provides that any person who knowingly materially misrepresents that material or activity was removed or disabled by mistake or misidentification may be subject to liability.
If we receive a DMCA Counter-Notification, then we may replace the material that we removed (or stop disabling access to it) in not less than ten (10) and not more than fourteen (14) business days following receipt of the DMCA Counter-Notification. However, we will not do this if we first receive notice at the addresses above that the party who sent us the DMCA Copyright Infringement Notice has filed a lawsuit asking a court for an order restraining the person who provided the material from engaging in infringing activity relating to the material on the Platform. You should also be aware that we may forward the Counter-Notification to the party who sent us the DMCA Copyright Infringement Notice.
10. Procedure For Alleging Infringement of Other Intellectual Property Rights.
If you own intellectual property other than copyrights and believe that your intellectual property has been infringed by an improper posting or distribution of it via the Platform, then you may send us a written notice to the addresses set forth above that includes all of the following:
(a) a legend or subject line that says: “Intellectual Property Infringement Notice”;
(b) a description of the intellectual property that you claim has been infringed;
(c) a description of where the material that you claim is infringing or is the subject of infringing activity is located that is reasonably sufficient to permit us to locate the material (please include the URL of the Platform on which the material appears);
(d) your full name, address, telephone number, and e-mail address;
(e) a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the owner of the intellectual property, its agent, or the law;
(f) a statement by you, made under penalty of perjury, that all the information in your notice is accurate, and that you are the owner of the intellectual property at issue (or, if you are not the owner, then your statement must indicate that you are authorized to act on the behalf of the owner of the intellectual property that is allegedly infringed); and
(g) your electronic or physical signature. We will act on such notices in our sole discretion. Any user of the Platform that fails to respond satisfactorily to RangeMe with regard to any such notice is subject to suspension or termination. We may send the information that you provide in your notice to the person who provided the allegedly infringing material.
11. Notices, Questions and Customer Platform.
You agree that: (1) we may give you notices of new, revised or changed terms and other important matters by prominently posting notice on the home page of the Platform, or in another reasonable manner; and (2) we may contact you by mail or e-mail sent to the address provided by you. You agree to promptly notify us if you change your e-mail or mailing address by updating your account settings. All legal notices to us must be sent to 665 3rd Street, 435, San Francisco CA 94107. Attn: VP, Customer Experience.
If you have a question regarding using the Platform, you may contact RangeMe Customer Support by sending an e-mail to firstname.lastname@example.org. You acknowledge that the provision of customer support is at RangeMe’s sole discretion and that we have no obligation to provide you with customer support of any kind. We may provide you with customer support from time to time, at our sole discretion, provided that you have created an account and that you submit your customer support inquiries using such account.
12. Product Specifications; Pricing; Typographical Errors.
We do our best to describe every product or service offered on this Platform as accurately as possible. However, we are human, and therefore we do not warrant that product specifications, pricing, or other content on the Platform is complete, accurate, reliable, current, or error-free. In the event of any errors relating to the pricing or product specifications, RangeMe shall have the right to refuse or cancel your subscription and/or access to the Platform in our sole discretion.
You shall be liable for and indemnify RangeMe against any and all losses, claims, costs and other liabilities whatsoever and howsoever caused and whether or not foreseeable or incurred by RangeMe as a result of or in connection with any breach of this Section 12.
13. Links By You to the Platform.
We grant you a limited, non-exclusive, revocable, non-assignable, non-sublicensable, personal, and non-transferable license to create hyperlinks to the Platform, so long as: (a) the links only incorporate text, and do not use any Trademarks, (b) the links and the content on your website do not suggest any affiliation with RangeMe or cause any other confusion, and (c) the links and the content on your website do not portray RangeMe or its products or services in a false, misleading, derogatory, or otherwise offensive matter, and do not contain content that is unlawful, offensive, obscene, lewd, lascivious, filthy, violent, threatening, harassing, or abusive, or that violate any right of any third party or are otherwise objectionable to RangeMe. RangeMe reserves the right to suspend or prohibit linking to the Platform for any reason, in its sole discretion, without advance notice or any liability of any kind to you or any third party.
14. Third-Party Sites; Dealings with Third Parties.
A. Third-Party Content and Sites. The Platform may contain third party plug-ins and/or applications, and/or links to third-party websites that are not owned, controlled or operated by RangeMe, and the Platform may also include links to third-party ads on the Platform or otherwise, to or from third-party websites (collectively, “Third-Party Sites”), including websites operated by Retailers, licensors, licensees, and certain other third parties who may have business relationships with RangeMe. RangeMe has no control over the content, operations, policies, terms, or other elements of Third-Party Sites, and RangeMe does not assume any obligation to review any Third-Party Sites. RangeMe does not necessarily endorse, approve, or sponsor any Third-Party Sites, or any third-party content, information, materials, products, services, or other items. Furthermore, RangeMe is not responsible for the quality or delivery of the services offered, accessed, obtained by or advertised at such Third-Party Sites. Finally, RangeMe will under no circumstances be liable for any direct, indirect, incidental or special loss or other damage, whether arising from negligence, breach of contract, defamation, infringement of copyright or other intellectual property rights, caused by the exhibition, distribution or exploitation of any information or content contained within any Third-Party Sites. Any activities you engage in connection with any of the same are subject to the privacy and other policies, terms and conditions of use and/or sale, and rules issued by the operator of the Third-Party Sites. RangeMe disclaims all liability in connection therewith.
B. Dealings between Suppliers and Retailers. RangeMe transacts with Suppliers and Retailers of all shapes and sizes and in many forms. This is what makes me RangeMe unique. We do not act exclusively for any one Supplier or Retailer and nor are we affiliated with any particular Supplier or Retailer. Any interactions, correspondence, transactions, and other dealings that you have with any other Platform users and other third parties found on or through the Platform (including on or via Third-Party Sites or advertisements) are solely between you and the third party (including issues related to, as applicable, the content of third-party content (including category review names and time periods), advertisements, payments, delivery of goods, warranties (including product warranties), privacy and data security, and the like). RangeMe disclaims all liability in connection therewith.
15. Wireless Features.
A. Wireless Features. The Platform may offer certain features and services that are available to you via your wireless Device. These features and services may include the ability to access the Platform’s features and upload content to the Platform, receive messages from the Platform, and download applications to your wireless Device (collectively, “Wireless Features”). Standard messaging, data, and other fees may be charged by your carrier to participate in Wireless Features. Fees and charges may appear on your wireless bill or be deducted from your pre-paid balance. Your carrier may prohibit or restrict certain Wireless Features and certain Wireless Features may be incompatible with your carrier or wireless Device. You should check with your carrier to find out what plans are available and how much they cost. Contact your carrier with questions regarding these issues.
B. Terms of Wireless Features. You agree that as to the Wireless Features for which you are registered for, we may send communications to your wireless Device regarding us or other parties. Further, we may collect information related to your use of the Wireless Features. If you have registered via the Platform for Wireless Features, then you agree to notify RangeMe of any changes to your wireless contact information (including phone number) and update your accounts on the Platform to reflect the changes.
16. Dispute Resolutions.
A. First – Try To Resolve Disputes and Excluded Disputes. If any controversy, allegation, or claim arises out of or relates to the Platform, the Content, User-Generated Content, these Terms, or any Additional Terms, whether heretofore or hereafter arising (collectively, “Dispute”), or to any of RangeMe’s actual or alleged intellectual property rights (an “Excluded Dispute”, which includes those actions set forth in Section 16.F.), then you and we agree to send a written notice to the other providing a reasonable description of the Dispute or Excluded Dispute, along with a proposed resolution of it. Our notice to you will be sent to you based on the most recent contact information that you provide us. But if no such information exists or if such information is not current, then we have no obligation under this Section 16.A. In order to be valid, your notice to us must be sent to 665 3rd Street, 435, San Francisco CA 94107: VP Customer Success, with a copy sent via email to email@example.com.
B. For a period of sixty (60) days from the date of receipt of notice from the other party, RangeMe and you will engage in a dialogue in order to attempt to resolve the Dispute or Excluded Dispute, though nothing will require either you or RangeMe to resolve the Dispute or Excluded Dispute on terms with respect to which you and RangeMe, in each of our sole discretion, are not comfortable.
C. Disputes; Arbitration; Governing Law; Jury and Class Action Waivers; and Limitation of Time to Bring Claims. These Term as shall in all respects be governed by the laws of the State of California without reference to its principles of conflicts of laws that could result in application of other law, regardless of your location, and, as applicable, the federal laws of the United States. Both parties acknowledge and agree that the U.N. Convention on Contracts for the International Sale of Goods shall not apply to the license of the Platform hereunder. You acknowledge that RangeMe’s rights and your obligations to RangeMe are of a unique and irreplaceable nature, the loss of which shall irreparably harm RangeMe and which cannot be replaced by monetary damages alone, such that RangeMe shall be entitled to injunctive or other equitable relief (without the obligation of posting any bond or surety) in the event of any breach or anticipatory breach by you. You irrevocably waive all rights to seek injunctive or other equitable relief and agree to limit your claims to claims for money damages (if any). You agree that any suit, action or proceeding arising out of or relating to these Terms or any of the transactions contemplated herein or related to the Platform or services herein (including, without limitation, statutory, equitable or tort claims) shall be resolved solely by binding arbitration before a sole arbitrator under the commercial dispute rules and regulations of the American Arbitration Association (“AAA”); provided, however, that notwithstanding the parties’ decision to resolve any and all disputes arising under these Terms through arbitration, RangeMe may bring an action in any court of applicable jurisdiction to protect its intellectual property rights or to seek to obtain injunctive relief or other equitable relief from a court to enforce the provisions these Terms or to enforce the decision of the arbitrator. Any arbitration shall be held in San Francisco, California, and, to the extent an action at law is permitted hereunder, you consent to the jurisdiction and venue of the courts located in San Francisco, California. The parties agree that questions of arbitrability shall be decided by the arbitrator. The arbitrator shall apply the substantive laws of the State of California, shall issue a written decision, and shall have the power to award any legal remedies consistent with these Terms except for punitive, exemplary or special damages. The parties will split the arbitrator’s fee. Disputes will be resolved only on an individual basis and will not be consolidated with any other claims, suits or other proceedings that involve any claim or controversy of any other party. If, for any reason, any court with competent jurisdiction or any arbitrator selected pursuant to this Section holds that this restriction is unconscionable or unenforceable, then our agreement in this Section to arbitrate will not apply and the dispute must be brought exclusively in court pursuant to this Section; provided, however, that you expressly waive the right to a jury trial with respect to any such dispute. The prevailing party in any action to enforce or interpret these Terms shall be entitled to an award of its costs and expenses (including, without limitation, reasonable, outside attorneys’ fees).
D. Notices. Unless expressly stated otherwise herein, any notice, demand, request or delivery required or permitted to be given by either party pursuant to the terms of these Terms shall be in writing and shall be deemed given: (i) when delivered personally; (ii) on the next business day after timely delivery to an overnight courier; and (iii) on the third business day after deposit in the U.S. mail (certified or registered mail return receipt requested, postage prepaid). Any notice shall be addressed as follows: (a) if to RangeMe to 665 3rd Street, 435, San Francisco CA 94107 (Attention: VP Customer Success) with a copy via email to firstname.lastname@example.org; and (b) if to you, at the address provided by you to RangeMe.
E. Limited Time To File Claims. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IF YOU OR WE WANT TO ASSERT A DISPUTE (BUT NOT AN EXCLUDED DISPUTE) AGAINST THE OTHER, THEN YOU OR WE MUST COMMENCE IT (BY DELIVERY OF WRITTEN NOTICE AS SET FORTH IN SECTION 16.A.) WITHIN TWO (2) YEARS AFTER THE DISPUTE ARISES – OR IT WILL BE FOREVER BARRED.
F. Injunctive Relief. The provisions of Section 16.C. requiring arbitration will not apply to any legal action taken by RangeMe to seek an injunction or other equitable relief in connection with, any loss, cost, or damage (or any potential loss, cost, or damage) relating to the Platform, any Content, User-Generated Content, RangeMe’s intellectual property rights (including such as RangeMe may claim that may be in dispute), RangeMe’s operations, and/or RangeMe’s products or services.
G. Small Claims Matters Are Excluded From Arbitration Requirement. Notwithstanding the foregoing, either of us may bring qualifying claim of Disputes (but not Excluded Disputes) in small claims court, subject to Section 16.H.
H. No Class Action Matters. Disputes will be arbitrated and resolved only on an individual basis and will not be consolidated with any other arbitration or other proceedings that involve any claim or controversy of any other party. But if, for any reason, any court with competent jurisdiction or any arbitrator selected pursuant to Section 16.C. holds that this restriction is unconscionable or unenforceable, then our agreement in Section 16.C. to arbitrate will not apply and the Dispute must be brought exclusively in court.
I. Federal and State Courts in San Francisco. Except to the extent that arbitration is required in Section 16.C., and except as to the enforcement of any arbitration decision or award, any action or proceeding relating to any Dispute or Excluded Dispute may only be instituted in state or federal court in the County of San Francisco, California. Accordingly, you and RangeMe consent to the exclusive personal jurisdiction and venue of such courts for such matters.
17. DISCLAIMER OF REPRESENTATIONS AND WARRANTIES.
The Platform, including all services and the products (including any information about the products) made available or accessed through the Platform, is provided on an “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS” BASIS. To the fullest extent permissible by law, RangeMe and its subsidiaries and affiliates and each of their respective employees, directors, members, managers, shareholders, agents, vendors, licensors, licensees, contractors, customers, successors, and assigns (collectively, “RangeMe Parties”) hereby disclaim and make no representations, warranties, endorsements, or promises, express or implied, including any warranty of performance, merchantability or fitness or suitability for a particular purpose, as to:
(a) the Platform (including the Content and the User-Generated Content);
(b) the functions, features, or any other elements on, or made accessible through, the Platform;
(c) any products, services, or instructions offered or referenced at or linked through the Platform;
(d) security associated with the transmission of User-Generated Content transmitted to RangeMe or via the Platform;
(e) whether the Platform or the servers that make the Platform available are free from any harmful components (including viruses, Trojan horses, and other technologies that could adversely impact your Device);
(f) whether the information (including any business or product information, market research information including that pertaining to buyer activity on the platform, category review periods, and instructions including those pertaining to retailer submissions) on the Platform is accurate, complete, correct, adequate, useful, timely, or reliable;
(g) whether any defects to or errors on the Platform will be repaired or corrected;
(h) whether your access to the Platform will be uninterrupted;
(i) whether the Platform will be available at any particular time or location;
(j) whether your use of the Platform is lawful in any particular jurisdiction; and
(k) the volume, products or subject area of services accessible through the Platform, nor do we guarantee that a subscription to our services will result in any purchase order or commitment from a Retailer nor in the provision of products or a commitment by a Supplier.
TO THE FULLEST EXTENT PERMISSIBLE BY LAW, RANGEME PARTIES HEREBY FURTHER DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR OTHERWISE, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR MISAPPROPRIATION OF INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION, AND FREEDOM FROM COMPUTER VIRUS, AS WELL AS THOSE ARISING FROM A COURSE OF DEALING OR USAGE IN TRADE.
WE DO NOT WARRANT OR ENDORSE ANY USER-GENERATED CONTENT. ALL USER-GENERATED CONTENT IS SOLELY THE RESPONSIBILITY OF THE PERSON WHO PROVIDED THAT USER-GENERATED CONTENT.
WE MAKE NO WARRANTIES OR GUARANTEES AS TO THE QUALITY OF ANY PRODUCTS OR SERVICES MENTIONED ON OR MADE AVAILABLE VIA THE PLATFORM.
ADDITIONALLY, YOU ACKNOWLEDGE AND AGREE THAT THE PLATFORM AND ACCESS THERETO MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET, WIRELESS NETWORKS, TELECOMMUNICATIONS, AND ELECTRONIC COMMUNICATIONS. RANGEME IS NOT RESPONSIBLE FOR ANY DELAYS, INACCURACIES, DELIVERY FAILURES, OR OTHER FAILURES OR DAMAGE RESULTING FROM THOSE PROBLEMS OR ANY OTHER PROBLEMS OUTSIDE OF RANGEME’S REASONABLE AND DIRECT CONTROL, INCLUDING WITHOUT LIMITATION TELECOMMUNICATIONS SERVICES, THE INTERNET, WIRELESS NETWORKS, AND ANY THIRD-PARTY SOFTWARE.
18. LIMITATIONS OF OUR LIABILITY.
UNDER NO CIRCUMSTANCES WILL ANY RANGEME PARTIES BE RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGES OF ANY KIND, including personal injury or death or for any direct, indirect, economic, exemplary, special, punitive, incidental, or consequential losses or damages that are directly or indirectly related to or that arise from:
(a) the Platform (including the Content and the User-Generated Content);
(b) your use of or inability to use the Platform, or the performance of the Platform;
(c) any action taken in connection with an investigation by RangeMe Parties or law enforcement authorities regarding your access to or use of the Platform;
(d) any action taken in connection with copyright or other intellectual property owners or other rights owners;
(e) any errors or omissions in the Platform’s technical operation;
(f) any damage to any user’s computer, hardware, software, modem, or other equipment or technology, including damage from any security breach or from any virus, bugs, tampering, fraud, error, omission, interruption, defect, delay in operation or transmission, computer line, or network failure or any other technical or other malfunction, including losses or damages in the form of lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or equipment failure or malfunction; and
(g) any products or services mentioned on or made available via the Platform.
The foregoing limitations of liability will apply even if any of the foregoing events or circumstances were foreseeable and even if RangeMe Parties were advised of or should have known of the possibility of such losses or damages, regardless of whether you bring an action based in contract, negligence, strict liability, or tort (including whether caused, in whole or in part, by negligence, acts of god, telecommunications failure, or destruction of the Platform).
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages of the sort that are described above, so the above limitation or exclusion may not apply to you. WITHOUT LIMITING THE FOREGOING AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL RANGEME PARTIES’ TOTAL LIABILITY TO YOU, FOR ALL POSSIBLE DAMAGES, LOSSES, AND CAUSES OF ACTION IN CONNECTION WITH YOUR ACCESS TO AND USE OF THE PLATFORM AND THESE TERMS, EXCEED AN AMOUNT EQUAL TO THE AMOUNT YOU HAVE PAID RANGEME FOR THE SERVICES THAT UNDERLIE THE CLAIM(S).
19. Waiver of Injunctive or Other Equitable Relief.
IF YOU CLAIM THAT YOU HAVE INCURRED ANY LOSS, DAMAGES, OR INJURIES IN CONNECTION WITH YOUR USE OF THE PLATFORM, THEN THE LOSSES, DAMAGES, AND INJURIES WILL NOT BE IRREPARABLE OR SUFFICIENT TO ENTITLE YOU TO AN INJUNCTION OR TO OTHER EQUITABLE RELIEF OF ANY KIND. THIS MEANS THAT, IN CONNECTION WITH YOUR CLAIM, YOU AGREE THAT YOU WILL NOT SEEK, AND THAT YOU WILL NOT BE PERMITTED TO OBTAIN, ANY COURT OR OTHER ACTION THAT MAY INTERFERE WITH OR PREVENT THE DEVELOPMENT OR EXPLOITATION OF ANY WEBSITE, APPLICATION, CONTENT, USER-GENERATED CONTENT, PRODUCT, SERVICE, OR INTELLECTUAL PROPERTY OWNED, LICENSED, USED OR CONTROLLED BY RANGEME (INCLUDING USER-GENERATED CONTENT YOU PROVIDE) OR A LICENSOR OF RANGEME.
20. Updates to Terms.
These Terms (or, if applicable, Additional Terms), in the form posted at the time of your use of the applicable services to which they apply, shall govern such use (including transactions entered into during such use). AS OUR PLATFORM EVOLVES, THE TERMS AND CONDITIONS UNDER WHICH WE OFFER THE PLATFORM MAY PROSPECTIVELY BE MODIFIED AND WE MAY CEASE OFFERING THE PLATFORM UNDER THE TERMS OR ADDITIONAL TERMS FOR WHICH THEY WERE PREVIOUSLY OFFERED. ACCORDINGLY, EACH TIME YOU SIGN IN TO OR OTHERWISE USE THE PLATFORM, YOU ARE ENTERING INTO A NEW AGREEMENT WITH US ON THE THEN-APPLICABLE TERMS AND YOU AGREE THAT WE MAY NOTIFY YOU OF OTHER OR MODIFIED TERMS BY POSTING THEM ON THE PLATFORM (OR IN ANY OTHER REASONABLE MANNER OF NOTICE WHICH WE ELECT), AND THAT YOUR USE OF THE PLATFORM AFTER SUCH NOTICE CONSTITUTES YOUR GOING-FORWARD AGREEMENT TO THE OTHER OR MODIFIED TERMS WITH RESPECT TO YOUR USE AND TRANSACTIONS. Therefore, you should review the posted Terms and any applicable Additional Terms each time you use the Platform (at least prior to each transaction or submission). Modified Terms will be effective to your use and transactions as of the time that we post them, or such later date as may be specified in them or in other notice to you. However, the Terms (and any applicable Additional Terms) that applied when you previously used the Platform will continue to apply to such prior use (i.e., changes and additions are prospective only) unless mutually agreed. In the event any notice to you of new, revised or additional terms is determined by a tribunal to be insufficient, the prior agreement shall continue until sufficient notice to establish a new agreement occurs. You should frequently check the home page, your Profile Page and the e-mail you associated with your account for notices, all of which you agree are reasonable manners of providing you notice. You can reject any new, revised or Terms by discontinuing all use of the Platform and related services.
21. General Provisions.
A. RangeMe’s Consent or Approval. As to any provision in these Terms or any Additional Terms that grants RangeMe a right of consent or approval, or permits RangeMe to exercise a right in its “sole discretion,” RangeMe may exercise that right in its sole and absolute discretion. No RangeMe consent or approval may be deemed to have been granted by RangeMe without being in writing and signed by an officer of RangeMe.
B. Relationship of the Parties. RangeMe is an independent contractor. These Terms do not create any agency, partnership, joint venture relationship, other form of joint enterprise, employment, or fiduciary relationship between the parties, their affiliates, or their respective employees, contractors, or agents.
C. Indemnity. You agree to, and you hereby, defend, indemnify, and hold RangeMe Parties harmless from and against any and all claims, damages, losses, costs, investigations, liabilities, judgments, fines, penalties, settlements, interest, and expenses (including attorneys’ fees) that directly or indirectly arise from or are related to any claim, suit, action, demand, or proceeding made or brought against any RangeMe Party, or on account of the investigation, defense, or settlement thereof, arising out of or in connection with, whether occurring heretofore or hereafter: (i) User-Generated Content you provide; (ii) your access to and use of the Platform and your activities in connection with the Platform; (iii) your breach or alleged breach of these Terms or any Additional Terms; (iv) your violation or alleged violation of any laws, rules, regulations, codes, statutes, ordinances, or orders of any governmental or quasi-governmental authorities in connection with your access to or use of the Platform or your activities in connection with the Platform; (v) information or material transmitted through your Device, even if not provided by you, that infringes, violates, or misappropriates any copyright, trademark, trade secret, trade dress, patent, publicity, privacy, or other right of any person or entity; (vi) any misrepresentation made by you, including any product specification misrepresentation; (vii) RangeMe Parties’ use or disclosure of the information that you provide (including User-Generated Content); (viii) your provisions or sale of, or your order or purchase of, products through the Platform; and (ix) your negligence, willful misconduct, or fraud (all of the foregoing, “Claims and Losses”). You will fully cooperate as required by RangeMe Parties in the defense of any Claim and Losses. Notwithstanding the foregoing, RangeMe Parties retain the exclusive right to settle, compromise, and pay any and all Claims and Losses. RangeMe Parties reserve the right to assume the exclusive defense and control of any Claims and Losses. You will not settle any Claims and Losses without, in each instance, the prior written consent of an officer of RangeMe.
D. Operation of Platform; Availability of Products and Platforms; International Issues. RangeMe controls and operates the Platform from its offices in the U.S.A., and RangeMe makes no representation that the Platform is appropriate or available for use beyond the U.S.A. If you use the Platform from other locations, you are doing so on your own initiative and are responsible for compliance with applicable local laws regarding your online conduct and acceptable content, if and to the extent local laws apply. The Platform may describe products and services that are available only in the U.S.A. (or only parts of it) and are not available worldwide. We reserve the right to limit the availability of the Platform and/or the provision of any content, program, product, service, or other feature described or available on the Platform to any person, entity, geographic area, or jurisdiction, at any time and in our sole discretion, and to limit the quantities of any content, program, product, service, or other feature that we provide.
E. Export Controls. Software related to or made available by the Platform may be subject to export controls of the U.S.A. No software from the Platform may be downloaded, exported, or re-exported (i) into (or to a national or resident of) any country or other jurisdiction to which the U.S.A. has embargoed goods, software, technology or services (which, as of the effective date of these Terms, includes Cuba, North Korea, Iran, Sudan, and Syria), or (ii) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Deny Orders, or (iii) to anyone on the U.S. Department of Commerce’s Bureau of Industry and Security Entities List as published in the Export Administration Regulations (including entities engaged in weapons of mass destruction proliferation in various countries and persons and entities that are suspected of diverting U.S. origin items to embargoed countries or terrorist end-uses). You are responsible for complying with all trade regulations and laws both foreign and domestic. Except as authorized by law, you agree and warrant not to export or re-export the software to any county, or to any person, entity, or end-user subject to U.S. export controls, including as set forth in subsections (i) – (iii) above.
F. Severability; Interpretation. If any provision of these Terms, or any Additional Terms, is for any reason deemed invalid, unlawful, void, or unenforceable by a court or arbitrator of competent jurisdiction, then that provision will be deemed severed from these Terms or the Additional Terms, and the invalidity of the provision will not affect the validity or enforceability of the remainder of these Terms or the Additional Terms (which will remain in full force and effect). To the extent permitted by applicable law, you agree to waive, and you hereby waive, any applicable statutory and common law that may permit a contract to be construed against its drafter. Wherever the word “including” is used in these Terms or any Additional Terms, the word will be deemed to mean “including, without limitation.” The summaries of provisions and section headings are provided for convenience only and shall not limit or affect the Terms or the interpretation thereof.
G. Communications. When you communicate with us electronically, such as via e-mail and text message, you consent to receive communications from us electronically. Please note that we are not obligated to respond to inquiries that we receive. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
H. Assignment. RangeMe may assign its rights and obligations under these Terms and any Additional Terms, in whole or in part, to any party at any time without any notice. These Terms and any Additional Terms may not be assigned by you, and you may not delegate your duties under them, without the prior written consent of an officer of RangeMe.
I. No Waiver. Except as expressly set forth in these Terms or any Additional Terms, (i) no failure or delay by you or RangeMe in exercising any of rights, powers, or remedies under will operate as a waiver of that or any other right, power, or remedy, and (ii) no waiver of any term of these Terms or any Additional Terms will be effective unless in writing and signed by the party against whom the waiver or modification is sought to be enforced.
J. U.S. Government Restricted Rights. If you are a government end user, then this provision applies to you. The Platform provided in connection with these Terms has been developed entirely at private expense, as defined in FAR section 2.101, DFARS section 252.227-7014(a)(1) and DFARS section 252.227-7015 (or any equivalent or subsequent agency regulation thereof), and is provided as “commercial items,” “commercial computer site” and/or “commercial computer site documentation.” Consistent with DFARS section 227.7202 and FAR section 12.212 and to the extent required under U.S. federal law, the minimum restricted rights as set forth in FAR section 52.227-19 (or any equivalent or subsequent agency regulation thereof), any use, modification, reproduction, release, performance, display, disclosure or distribution thereof by or for the U.S. Government shall be governed solely by these Terms and shall be prohibited except to the extent expressly permitted by these Terms.
K. Connectivity. You are responsible for obtaining and maintaining all Devices and other equipment and software, and all internet service provider, mobile service, and other services needed for your access to and use of the Platform and you will be responsible for all charges related to them.
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