{"id":10688,"date":"2022-05-12T08:00:00","date_gmt":"2022-05-12T16:00:00","guid":{"rendered":"https:\/\/www.rangeme.com\/blog\/?p=10688"},"modified":"2022-05-11T09:53:52","modified_gmt":"2022-05-11T17:53:52","slug":"creating-a-brand-voice-that-will-connect-with-consumers","status":"publish","type":"post","link":"https:\/\/www.rangeme.com\/blog\/creating-a-brand-voice-that-will-connect-with-consumers\/","title":{"rendered":"Creating a Brand Voice That Will Connect With Consumers"},"content":{"rendered":"\n<p class=\"has-drop-cap wp-block-paragraph\">There are myriad ways you can connect with consumers. One of the most important ways is developing a brand voice that shows the consumer packaged goods (CPG) world who you are and provides that first impression and connection with potential consumers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Now, you may be thinking, \u201cI have a brand. But does it have a voice?\u201d Or maybe you\u2019re thinking, \u201cMy brand has a voice, but is it saying the right thing?\u201d&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Creating a brand voice that connects with consumers can seem like a daunting task, but we\u2019ve done some of the heavy lifting for you and created this quick guide to help you create a brand voice that sings better than Pavarotti and Maria Callas combined.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What is a brand voice?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">What do you think of when you hear the words \u201clittle blue box\u201d? What comes to mind when you see a gecko? When you see a white cursive lettering on a red background?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you said, Tiffany, Geico, and Coca-Cola, you\u2019ve just passed your first test of understanding what brand voice is.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Simply put, a brand\u2019s voice is its vibe or its personality, if you will.&nbsp; It\u2019s the image you create, and the feeling that you want consumers to take away after interacting with your brand. It flows through every point of contact the brand has with the consumer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A brand voice is consistent no matter where a consumer connects with the brand, whether it be on your website, social media, in a brick-and-mortar store, a television commercial (or streaming commercial if you don\u2019t pay the upcharge for commercial free), billboards, magazine ads, you name it. If it is a communication vehicle, the brand voice is there, and it is familiar and reliable to consumers. A strong brand voice is recognized from a mile away. You see the Nike swoosh, and you don\u2019t even have to see the words Just Do It\u2014you\u2019re already thinking it in your head. You see the smiling mustachioed man on the tall cylindrical chip can that is part of Pringles\u2019 brand voice, and you can\u2019t help but think, \u201cOnce you pop, you just can\u2019t stop.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A brand voice isn\u2019t just a catchy tagline and creative insignia or packaging, a strong brand voice goes beyond that. The messaging you use to talk about your brand to your customers are part of your brand voice; so are the color palettes and images you use. When&nbsp; intertwining all of these different pieces, the tone you set is the foundation of your brand voice.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Why is a brand voice important? Does it <\/strong><strong><em>really <\/em><\/strong><strong>matter?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019re asking yourself that last question, let us respond with a resounding, \u201cYes!\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your brand voice matters a great deal. Why? Because it\u2019s how your consumers both identify your brand and identify <em>with <\/em>your brand.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">CPG is a crowded field these days, and having a strong brand voice helps cut through the noise. It gives you the ability to connect with consumers and show them just how you stand apart from other, similar brands.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/rangeme-blog-images.imgix.net\/blog\/wp-content\/uploads\/Retail-Relevancy-Book.jpeg?auto=format%2Ccompress&amp;fit=crop\" alt=\"Retail Relevancy book\" class=\"wp-image-10690\" width=\"272\" height=\"367\" srcset=\"https:\/\/rangeme-blog-images.imgix.net\/blog\/wp-content\/uploads\/Retail-Relevancy-Book.jpeg?w=800 800w, https:\/\/rangeme-blog-images.imgix.net\/blog\/wp-content\/uploads\/Retail-Relevancy-Book.jpeg?w=222 222w, https:\/\/rangeme-blog-images.imgix.net\/blog\/wp-content\/uploads\/Retail-Relevancy-Book.jpeg?w=758 758w, https:\/\/rangeme-blog-images.imgix.net\/blog\/wp-content\/uploads\/Retail-Relevancy-Book.jpeg?w=300 300w\" sizes=\"auto, (max-width: 272px) 100vw, 272px\" \/><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">There\u2019s also the fact that while a lot of what makes up your brand voice is visual, there\u2019s a good portion of it that\u2019s just\u2026not. As<a href=\"https:\/\/tedrubin.com\/cpg-brands-need-to-find-their-voice\/\" target=\"_blank\" rel=\"noreferrer noopener\"> one CPG expert writes,<\/a> \u201cTechnology is once again moving us into relatively uncharted territory, because consumers don\u2019t even need to look at products, or search them visually, to order them\u2026 so the \u201cstore\u201d shelf is evolving dramatically. That\u2019s why CPG brands need to find their direct to consumer voice as we move to a direct <a href=\"http:\/\/retailrelevancy.com\/book-introduction\/\" target=\"_blank\" rel=\"noreferrer noopener\">#RetailRelevancy<\/a> world.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So, while consumers can now order products via smart speakers\u2014meaning, they\u2019re not engaging most of their five senses as they traditionally would when shopping\u2014your brand has to be at top of mind for them, but do so <em>without <\/em>them being able to see, smell, touch, or taste it right in front of them, as if they were in a grocery store.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">(Technology: Keeping CPG interesting since\u2026always!)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A strong brand voice is important not just to keep up with changing technologies and delivery channels, but last through whatever CPG throws at brands. When you have an established, reputable brand voice, consumers know they can depend on your brand to deliver the message you\u2019ve created. Maybe that\u2019s a dose of quick wit or unexpected humor, a bit of absurdity for what would otherwise be a common product. Or it\u2019s a sense of reliability you\u2019ve cultivated, so consumers know that your brand, your product, will be there through good times and bad. Whatever your brand voice, a strong one has a lasting presence.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How can you create an engaging brand voice?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">There\u2019s no one way to create a strong brand voice that instantly connects with consumers. There\u2019s also no easy way to do it, either. But if we were to create a roadmap of how to get from start to finish, there are some essential brand voice stops you\u2019ll want to make.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1. <strong>Know your audience.<\/strong> You can\u2019t develop a strong brand voice if you don\u2019t know who you\u2019re speaking to. Who is your target consumer? Why are they interested in your brand? What are they looking for? How do you fulfill that need? Where do they want to engage with your brand? Understanding these facets will help zero in on your audience, which then helps you zero in on the voice that will connect best with them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. <strong>Understand the difference between your brand <\/strong><strong><em>voice<\/em><\/strong><strong> and your brand <\/strong><strong><em>tone<\/em><\/strong>. Brand voice is consistent and dependable. It\u2019s your core messaging that pervades every piece of communication. Tone is how you present that messaging and it can change depending on which channel you\u2019re using to communicate and <em>what<\/em> you are communicating. (For example, a social media post has a different tone than, say, a formal press release.)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3. <strong>Create a brand voice style guide.<\/strong> Once you\u2019ve established your brand voice, write down everything that needs to be known about it: who your audience is, what your core messaging is, what phrases are okay to use, and which ones should never be used, etc. You need something tangible you can share with your team so that everyone is on the same page, and so your brand voice can speak clearly and consistently across all communication channels.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4. <strong>Remember that you are a brand, not an entire category.<\/strong> There are certain qualities of your brand that set you apart from the others in your category, so make sure your brand voice reflects that. Don\u2019t let your voice dip into sweeping category generalizations\u2014your unique value propositions are what will solidify the foundation of your brand voice.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Use your voice!<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A strong brand voice can take you places. Where? Wherever your consumers go! Your brand voice can let you connect with consumers so that they take you everywhere with them, time and time again.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Do you need help finding your brand voice? Connect with one of our marketing providers <\/em><a href=\"https:\/\/app.rangeme.com\/suppliers\/current\/services\/marketing\" target=\"_blank\" rel=\"noreferrer noopener\"><em>on RangeMe<\/em><\/a><em>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn how your brand voice can let you connect with consumers so that they take you everywhere with them, time and time again.<\/p>\n","protected":false},"author":38,"featured_media":10698,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[2584],"tags":[3093,370,38,471,556,37,1109,28,1554,36,30,32,44,27,26],"class_list":["post-10688","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-best-practices","tag-brand-voice","tag-branding","tag-consumer-goods","tag-consumer-packaged-goods","tag-consumers","tag-cpg","tag-customer-engagement","tag-entrepreneurship","tag-how-to-keep-my-brand-competitive","tag-innovation","tag-rangeme","tag-retail","tag-retail-trends","tag-small-business","tag-supplier"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - 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